It’s February and love is in the air. This time of year is all about renewing relationships, falling in love, and doing something nice for that special someone. While you make your Valentine’s Day plans, don’t forget to think of your customers! With the industry growing so quickly, customers’ relationships with your tire and auto services business are more important than ever.
Americans rely on their smart phones for practically everything and are increasingly using text messaging as their primary form of digital communication. It’s no surprise that 78 percent* of Americans prefer to use texting to communicate with businesses. We’ve done a little research and there are many reasons why implementing texting to communicate with customers at your tire and auto repair shop will benefit your business. Here are our top three.
Higher interest rates, lowering dealership incentives, and rising prices could all be factors that will cause new vehicle sales to fall in 2019. In early December, the National Automobile Dealers Association (NADA) based in Tysons, Virginia, estimated U.S. sales of light vehicles will reach only 16.8 million units next year, making 2019 the first year since 2014 that new vehicle sales will fall below the 17 million mark.
Not sure what to do with all the information overload from visiting SEMA 2018? We don’t blame you - it was an extremely busy (large, crowded, overwhelming) show! We’ve compiled the following helpful steps to follow now that you’ve settled back into your normal, post-show schedule. If you attended SEMA with a goal in mind but can’t seem to tackle the next step in your process, this list is for you.